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The Town began changing out our old water meters last summer. Existing meters throughout our Town were reaching the end of their operational life and many still required a manual read.
During the transition to the AMI meters, many of our utility customers have seen an increase in their monthly bills. However, when the water meter part of the program was completed several months ago, the Town was able to use the consumption information gathered by the new meters to help a number of customers find leaks or inefficiencies with their water use. After completion and review, we expect similar positive results with the electric meter part of the program.
AMI - Advanced Metering Infrastructure - is an integrated system of smart meters, communications networks, and data management systems that enables two-way communication between utilities and customers. One of the system's primary benefits to customers is that it allows daily, "real-time" monitoring of consumption instead of traditional systems that use monthly billing to report consumption that is usually several weeks old.
There are several advantages to these Smart meters. Customers can:
Data from the meters is encrypted and sent through a safe and secure network to the utility databases. The meter system transmits only the water or electric meter readings, the meter identification number, and diagnostic information to verify that the automated meter equipment is operating correctly. Only key authorized utility personnel, such as customer service representatives, can access your account if needed. There is no personal identifying information captured by the smart point or transmitted by the meter.
The new meters use wireless radio frequencies or RF, similar to wireless Internet and cable TV, which many people already have in their homes. Radio frequencies are also used in cell phones, microwaves and even baby monitors. Digital water and electric meters operate at much lower levels of radio frequencies than any of those. The meters and communication system are regulated to meet all federal communications, safety standards and codes. This is very helpful website from the Federal Communications Commission or FCC explaining radio frequencies.
You can also check the findings of the Centers for Disease Control and the American Cancer Society.
Call 911. All Clayton Police Department calls are routed through 911. Even if it's not an emergency, the dispatchers are trained to route any and all calls for the Town of Clayton, and they will get your information to our animal control officer. Never hesitate to call 911 if you need police response of any kind – including our animal control officer.
Hopefully you’ll find answers on this page, but if you still need to speak to someone, please call the Clayton Police Department at 919-553-4611 and ask for Animal Control. Business hours are Monday through Friday 8 a.m. to 5 p.m. You can also send an email to firstname.lastname@example.org. If you need an officer to come to your location, call 911.
The Town of Clayton does not operate an animal shelter. We have an agreement with Johnston Animal Services to impound animals taken into our custody. The Johnston County Animal Control Shelter is located at 115 Shelter Way, Smithfield, NC 27577. Its hours are 8 a.m. to 5 p.m. Monday through Friday. The Pet Adoption Center is open 1 p.m. to 4:30 p.m. Monday through Friday. Their phone number is 919-934-8474. Click here for a list of their fees.
No, the Town of Clayton Code of Ordinances states that animals can NOT be tethered, tied or chained for ANY length of time. Animals must be kept inside a fenced area or walked on leash.
Call Animal Control and surrounding animal shelters immediately to let them know. Provide them with a picture, information about your pet, and also let them know if your pet has been micro-chipped. Distributing flyers or posters in the area are a great idea. You can also post pictures, last seen location/time and contact information on websites and social media including the Triangle Lost Pets website and Facebook page, the Town of Clayton Facebook page, the Lost & Found Dogs – North Carolina Facebook page, Craigslist Lost & Found and forums like 40/42 Facebook page, or your neighborhood HOA’s member email list or social media page. If you micro-chip your pet, make sure your address and telephone numbers are kept current with your microchip company. Many people change numbers or move and forget to update this information and pets can’t be found! A collar with current rabies tag and name tag is also a great way to get your pet back home safely.
Stray animals picked up in Clayton are taken to Johnston County Animal Shelter in Smithfield. The county animal shelter holds stray animals for a minimum of 72 hours so that they can be reclaimed by their owners. After 72 hours the animal is released from stray hold and can be put up for adoption, sent to an outside animal rescue or, in certain cases, euthanized. That’s why it’s so important to notify animal control and your local shelter as soon as possible if your pet is missing!
Town of Clayton Code of Ordinances limits the number of animals per household to four.
If you don't feel comfortable talking directly to your neighbor – or he or she is ignoring your requests – feel free to ask the Town to intervene. Our animal control officer can contact your neighbor, make him or her aware of our barking dog ordinance and make suggestions on methods the dog owner can use to help correct the issue. If this does not help the situation, call 911. An officer can be dispatched to witness and document in the computer system when the events happen. Dog owners can be issued citations for nuisance violations. In addition, the police department can serve a nuisance abatement order in the event of repeated, verified issues which can lead to the dog being impounded.
Stray and/or feral cats are a nationwide problem. Animal Control works to help educate the public and pet owners of the importance of spay/neuter to help control the unwanted animal population. If you are having a problem with stray and/or feral cats you can request them to be removed. Animal Control can humanely trap and transport the cats to the animal shelter.
Yes. State law requires all dogs, cats and ferrets be vaccinated against rabies. See the affordable options below for reduced-cost rabies vaccines.
Stay away from the animal and call 911.
Call 911 for immediate help when dealing with sick, aggressive or injured animals. For general questions or concerns, call Johnston County Animal Services at 919-934-8474
Yes, the East Clayton Dog Park is located at 2027 Glen Laurel Road just off N.C. 42 East. It’s open 7 days a week from sunrise until sunset, and there are two separate areas for small and large dogs.
We'd love to! Simply call the Clayton Police Department during business hours and ask for Animal Control. The phone number is 919-553-4611.
Yes! Check the Johnston County Animal Services website about upcoming rabies clinics and know that they also offer $5 rabies vaccines for cats and dogs Monday through Friday by appointment! The Spay-Neuter Assistance Program of North Carolina (SNAP-NC) is a non-profit mobile surgery group funded through grants and donations. SNAP-NC is a completely equipped and staffed "spay and neuter clinic on wheels" that comes directly to the Johnston County Animal Shelter to perform safe surgical sterilization of dogs and cats. Similar to SNAP-NC, All Walks of Life out of Raleigh also offers mobile veterinary services. Every Tuesday and Thursday, they travel to Johnston County to perform low cost surgeries and exams. The SPCA of Wake County (Society for the Prevention of Cruelty to Animals) also offers affordable spay/neuter and vaccines. If you have found feral or stray cats, Operation Catnip in Raleigh, an all-volunteer organization dedicated to reducing feral and free-roaming cat populations, works to sterilize and routinely vaccinate wild cats trapped humanely.
No, the Town is not responsible for removing dead animals from private property.
The current facility is not designed to meet future treatment requirements and its site is too small for major enhancement or expansion. The current facility will be used as long as feasible to minimize costs associated with building new facilities.
Rates will increase with or without this project. According to local and national research, no one is escaping the rising cost of treating wastewater. Neighboring communities such as Raleigh and Johnston County are also increasing rates due to the need for improved and expanded facilities to replace aging infrastructure.
Rates are reviewed and adjusted by Town Council as part of the budget process. All efforts are being made to minimize rate increases and to spread increases over time.
Yes. The Town does not subsidize any class or type of customers. State statutes now restrict the amount of money municipalities can charge developers, however, we do have out-of-town customers who pay higher out-of-town rates.
The Town currently has agreements with Johnston County and Raleigh to treat some of our wastewater. However, those communities have their own treatment and capacity issues. Both are also increasing rates. The Town will continue to maintain those agreements and positive relationships but will need to be responsible for its own wastewater treatment in the future.
Yes, the new plant will be equipped with more modern processes and equipment than the current plant. All state and federal environmental requirements, both now and reasonably expected in the future, will be met. The Town has completed an extremely rigorous permitting process.
The entire process will take about four years. The project kicked off in July 2020 with public engagement workshops. In late June 2021 the Town Council awarded the design-build contract for the project to Gannett-Fleming and the site clearing and access contract to Providence Construction.
The site is in the woods near the Neuse River. An access road will be built to accommodate construction traffic from Covered Bridge Road. Traffic studies and turn lanes will be used to minimize the impacts of construction traffic. The project will also impact at least a portion of the Clayton River Walk on the Neuse Greenway in the vicinity of the existing Neuse 2 Pump Station.
The Neuse River Water Reclamation Facility project is currently the largest project underway in the State. The cost of the project is estimated to exceed $120 million. The size, scope, and timing of the project is still being assessed to minimize impacts to rate payers.
Carbon monoxide (CO) is an invisible, odorless and colorless gas. It is created when fuels (such as gasoline, wood, charcoal, and petroleum products) burn incompletely.
Carbon monoxide displaces oxygen in the blood and deprives the heart, brain, and other vital organs of oxygen. Carbon monoxide poisoning can be fatal. Symptoms include headache, fatigue, nausea, dizziness, bright red skin, mental confusion, loss of muscular coordination and loss of consciousness.
Carbon monoxide sources include: Heaters, fireplaces, furnaces, appliances, and cooking sources that use coal, wood, petroleum products, and other fuels. Petroleum products include, but are not limited to, kerosene, natural gas, and propane. Equipment powered by internal combustion engines, such as cars, portable generators, lawnmowers, and power washers, emit carbon monoxide. Attached garages with doors, ductwork, or ventilation shafts that are connected directly to a living space are also considered "carbon monoxide sources".
A device that detects carbon monoxide and produces a distinct audible alarm when carbon monoxide (CO) is detected. It can operate either as a distinct unit, as two or more single station units wired to operate in conjunction with each other, or as part of an alarm system that contains CO detectors. A CO detector may look like this:
No, they are not required in these homes by North Carolina rules. However, it is a recommended best practice to have the alarms installed in any home that has a carbon monoxide source.
In rental dwellings in which carbon monoxide (CO) alarms are required, the landlord must ensure that properly functioning CO alarms are installed, provide working batteries at time of move-in, and provide the new tenant with alarm testing instructions. A tenant must test the alarm at least every six months and replace batteries as needed, and notify landlord in writing of any operating deficiencies.
A carbon monoxide alarm should be installed on each level of the home that has bedrooms or sleeping areas. They should also be in each bedroom or within 15 feet outside of each bedroom door. In multi-family buildings, an alarm is required in any enclosed common area that is connected by a door, ductwork, or ventilation shaft to a carbon monoxide source. The placement of the alarm should be in a location specified in the manufacturer's instructions. Depending on the model, this may be the wall, ceiling, or other location, such as a plug-in receptacle. You need to avoid locations that are in turbulent air, such as near ceiling fans, heat vents, air conditioners, or open windows. You should also avoid kitchens, garages, and furnace rooms, as installation in these areas could cause nuisance alarms. Alarms should be placed more than five feet from fuel-fired appliances. Also avoid locations that are dusty, dirty or greasy; these substances can contaminate or coat the alarm's sensor, causing the unit to malfunction.
No, the law requires an alarm on each level of the home that has bedrooms. However, it is a recommended best practice to have alarms on each level of the home.
Carbon monoxide alarms can be battery operated, hard-wired with a battery backup, or plug-in with a battery backup.
Carbon monoxide (CO) alarms must be maintained and tested according to the manufacturer's instructions. This usually includes: periodic (weekly) testing, vacuum to keep alarm free of dust and debris, and replacing batteries as needed. Most CO alarms have a 5-year lifespan.
When the alarm sounds, silence the alarm. Move everyone outside to fresh air and call for help from an outside location. If anyone is experiencing symptoms of carbon monoxide poisoning, call 911. If no one has symptoms, ventilate the building and contact a qualified service technician. Have all home equipment that is powered by fuels such as gas, wood, or petroleum products inspected by a qualified technician. Have fuel-burning heating equipment and chimneys inspected by a professional every year before cold weather sets in.
Call Customer Service at 919-553-5002 for all questions related to your bill.
Call 811 before you dig! 811 is an underground locating service that can show you where any and all underground facilities are located. There's no charge for the service or the call, and it can prevent you from coming into contact with underground power lines, natural gas lines, communication lines, and other utility services. Calling 811 before you dig can save your life!
The Town of Clayton has a 3-year tree trimming program. Effectively, 1/3 of the Town's trees are trimmed each year. Visit the link below to see when your area is scheduled for tree trimming.
Tree Trimming | Clayton, NC (civicplus.com)
Load Management is an energy-saving program that temporarily reduces the energy consumption in your home during peak load periods. We start by installing a small device at your residence and connect it to your air conditioner, water heater, heat strips, or all three - as long as they are powered by electricity. A radio signal is activated during the few times that we experience a high demand for power. Those times would be during extreme heat (in the high 90's) or extreme cold (less than 28 degrees Fahrenheit). Ultimately, this brief interruption should not be noticed by the user and reduces your power usage, which lowers your bill. This means you will receive credits back on your bill! That's a double savings!
Heat Strips: December through March - typically between 7 am and 9 am, and usually interrupted for 1 hour.
Water Heater: January through December - typically between 3 pm and 6 pm, and usually interrupted for 3 to 4 hours in summer months and 1 hour in winter months.
Air Conditioner: June through September - typically between 3 pm and 6 pm, interrupted intermittently for 3 to 4 hours.
Most customers report not noticing any difference in comfort when Load Management is connected to their home. For example, your water heater may be cycled off during the late afternoon (3 pm to 6 pm), but again only on high load days. So it may only be turned off a few dozen times during the summer and winter. And most people are not using the water heater (taking showers or washing clothes in hot water) during the 3 pm to 6 pm time period. And most water heaters retain heat for some time after the power is off, so even if you take a shower, the water should still be hot. If you do experience a problem though, call us at 919-553-1530 so we can help determine what the problem is.
Call the Town of Clayton Electric Department at 919-553-1530 if you suspect your Load Management (LM) Device may be defective or if you experience any problems with electric appliances that are connected to the LM Program (Air Conditioner, Water Heater, or Heat Strips). Call us before calling a service technician. Allowing us the opportunity to inspect the LM equipment first may prevent you from incurring unwanted HVAC (heating, ventilation, and air conditioning) and plumbing service fees.
No, The Town does not accept used motor oil. You can recycle your used motor oil at a local auto parts/repairs store.
Our program is on a 3-year cycle, which effectively means 1/3 of the Town's trees are trimmed each year. You can find out when your area will be trimmed (PDF).
Most deciduous trees (non-evergreen) quickly re-grow after they have been pruned. This means the Town of Clayton must prune the trees over and over again, as they re-encroach upon the lines. The length of time depends on the amount of clearance obtained at the time of tree work, the rate of tree growth and the amount of tree-line clearance to be maintained at all times. This in turn depends on tree species, tree size, local site conditions and the ever-changing weather from year to year. The less clearance obtained, the more frequently the tree must be pruned. It may seem that obtaining less clearance more often would be healthier for the tree, but that is not necessarily the case, according to international arborists. It is a tradeoff between more, smaller cuts more frequently, or fewer, larger cuts less often. There is not a universal answer and the Town of Clayton feels we've set up a tree maintenance cycle that finds balance between the reliability of the power lines and the health and esthetics of our town's trees.
The Town of Clayton contracts with professional tree trimming companies who use trained, skilled technicians who utilize a technique called "directional pruning." While rounding over trees may look better, international arbor organizations maintain that directional pruning is better for the health of the tree. With directional pruning, entire limbs or portions of limbs growing toward the lines are removed at the main branch or trunk. They are removed at a point where they would naturally shed. By doing this, future growth will be directed away from the wires, and rapidly growing attached sprouts will be minimized.
Each tree is different and must be considered individually. Species growth habit (rate, size, shape, etc) and the tree's position in relation to the power line needs to be taken into consideration prior to trimming. The current condition of the tree or individual limbs is also assessed before trees are trimmed. On occasion, structural defects are found and need to be corrected in order to protect the line. Trees with trunks close to the power lines require much heavier pruning than trees located farther from the line. Some techniques that are appropriate on most deciduous trees cannot be used on some coniferous (cone-bearing) species.
When pruning operations are performed, our trimming experts make every attempt to trim sufficient clearance so that the tree will remain safe until we return on our next routine maintenance cycle.
Yes, utility representatives or contractors may enter property to trim any branches that are touching or are close to power lines. It is necessary to enter private property so that the reliability of the power system is maintained and outages are avoided. Utility companies have this right because the power lines are in the public right-of-way. In this right-of-way, utilities have permission to maintain lines.
Pruning vegetation around power lines is an extremely hazardous job. Clayton Public Power discourages you from undertaking any pruning activities close to electrical equipment. If you are concerned about the growth of trees or other vegetation on or near the service lines around your house, we encourage you to contact us at 919-553-1530, and we'll be glad to check it out.
Occasionally, a property owner will make the decision to conduct trimming or removals on their own or hire a third party. Pruning trees around power lines should only be attempted by qualified professionals. Serious injuries, and even fatalities, have occurred when unqualified individuals perform this type of work without the assistance of qualified professionals. As stated in the Occupational Safety and Health Authority (OSHA) standards and ANSI Z133.1, an unqualified person should not work within 10 feet of overhead energized conductors with voltages below 50,000 volts. The distance increases with voltage for all voltages equal to or higher than 50,000 volts.
Heat Strips: December through March - typically between 7 am and 9 am, and usually interrupted for 1 hour.
Air Conditioner: June through September - typically between 3 pm and 6 pm, interrupted intermittently for 3 to 4 hours.
Most customers report not noticing any difference in comfort when Load Management is connected to their home. For example, your water heater may be cycled off during the late afternoon (3 pm to 6 pm), but again only on high load days. So, it may only be turned off a few dozen times during the summer and winter. And most people are not using the water heater (taking showers or washing clothes in hot water) during the 3 pm to 6 pm time period. And most water heaters retain heat for some time after the power is off, so even if you take a shower, the water should still be hot. If you do experience a problem though, call us at 919-553-1530 so we can help determine what the problem is.
We're the hub of the Town's financial operations and responsible for managing an accounting system that provides full, accurate, and timely disclosure of information, which is the definition of transparency. The primary goal is to provide quality management of the Town's financial resources while continually striving for excellence. The Town's cash flow, grants, investments, debt, payroll, and purchasing functions are managed by the Finance Department. Our role is to provide financial services to taxpayers, vendors, town departments, and employees.
Johnston County collects all property and vehicle taxes. You can call the Johnston County Tax Office at 919-989-5130 or go to the Johnston County Tax Administration Office website, where you can view and pay your tax bills online.
The state of North Carolina gives municipalities the right to collect a municipal vehicle tax. On July 1, 2018, the Town Council approved raising the vehicle tax from $5 to $30 annually per car. Why did the Council decide to do this? Because the infrastructure of our community defines our community. You can become known for things. Clayton has some bad streets and the rate of decline is increasing. How do we get the revenue to pay for those streets? One way is to tax the cars that drive on them. The $30 annual fee is the maximum allowed by North Carolina law, and it would generate $375,000 in its first year. And what's most important, this money is restricted and must be used for street improvement projects. Analysis from a recent study addressing Clayton's deteriorating streets estimated the Town needs to spend $1 million a year to keep our streets up. With roughly $500,000 from the state Powell funds, that leaves about half a million more for the town to cover every year. A $25 increase equates to less than 7 cents a day to help keep our busy roads safe and smooth. If you'd like, bring in your vehicle tax receipt and we'll give you a custom Town of Clayton license plate for the front of your vehicle. Just come to the Customer Service area in Town Hall, 111 East 2nd Street.
The Finance Department pays invoices weekly. All questions relating to the status of an invoice should be directed to Accounts Payable by calling 919-553-5002. Invoices can be emailed or faxed to 919-553-8919.
To be considered, complete contact the Town of Clayton Finance Department at 919-553-5002.
Yes, the Town is subject to sales tax on its purchases of tangible personal property and services. The Town is allowed to make a request for an annual refund on these taxes.
Would you like to see a break-down of where your tax dollars are spent? What eats up the biggest slice of the pie? Find out here!
When a call for service is dispatched, CFD responds with specific apparatus and manpower, depending upon the type of call. When a CFD representative (Chief Officer, first-in Engine, etc) arrives and conducts a "size-up", additional resources may be canceled from the call or told to reduce their response to a routine response.
When a fire alarm company contacts our dispatch center (Johnston County E-911 Communications) and they dispatch us, we have to respond to the incident for insurance purposes. Sometimes, the dispatcher will inform us that the alarm company has requested to cancel, and at that time the Officer in-charge will inform the additional responding apparatus to cancel and the closest unit will respond to the incident. When we arrive we check for things such as:
Yes. For Town of Clayton residents, there is an alarm ordinance. A false alarm is an alarm in which the system malfunctions for no apparent reason, or where a system is activated (manual pull station) when there is no fire. A fire alarm that goes off for accidental reasons such as burnt food is not considered a false alarm (the system is doing what it's designed to do) but repeat offenses may result in suggestions and/or recommendations from the Fire Marshal.
Fire reports can be picked up from Fire Station 1, located at 325 W Horne Street, Clayton NC 27520. Prior to going to pick up the report, you can contact the Operations Manager at 919-553-1520 and make sure it is ready, or discuss other means of sending reports (email, fax, etc). Report information is completed while on each call and after returning to the station. However, the report is not finalized in our reporting system until the start of the next business day. The Officer in charge of an incident will also relay the report process to the affected party(s). There is currently no fee for fire reports.
Recovering from a fire can be a physically and mentally draining process. When fire strikes, lives are suddenly turned around. Often, the hardest part is knowing where to begin and whom to contact. The Federal Emergency Management Agency's (FEMA) United States Fire Administration (USFA) has gathered information to assist you (PDF) in this time of need. Action on some of the suggestions will need to be taken immediately. Some actions may be needed in the future, while others will be ongoing. The purpose of this information is to give you the assistance needed as you begin rebuilding your life. Clayton Fire Department representatives are also available to assist in this process.
If you live inside town limits; you cannot burn anything (Town of Clayton provides pick-up for trash, yard debris, etc). To schedule a special pick-up, contact the Operations Center at 919-553-1530. It is illegal to burn trash or other debris (construction debris, yard/land debris that did not originate on the property, etc), regardless of the location. If you live outside town limits, you may burn your own yard debris. If someone sees smoke in the area and is concerned, they may contact 911 and we, the Fire Department, will respond to investigate the origin and make sure the public is not endangered. At times, burn bans are put into effect, especially during unusually dry conditions. Refer to the Division of Air Quality for specific information on open burning.
For emergencies, you need to call 911. Regular business hours for the non-emergency numbers are Monday through Friday, 8 am to 5 pm. There are other personnel at each station 24 hours a day, but depending on fire calls, projects (hydrants, pre-incident surveys, etc), and/or training drills, personnel may not be available to take your call. As mentioned before, if you have an emergency, call 911.
When you call 911 in Johnston County, the call goes to the Johnston County E-911 Communications Center. They ask questions in order to relay important information to responding personnel (Fire/Rescue, EMS, Law Enforcement). This information can range from finding out if people are trapped in a fire to giving medical aid directions over the phone. Dispatchers are required to obtain certain certifications (Emergency Medical Dispatch, Emergency Fire Dispatch, and Emergency Police Dispatch, to name a few) that allow them to give directions and/or assist you while emergency responders are responding. Most of the time, while one person is asking the questions or giving directions, another is dispatching the appropriate agency(s). Please be patient and provide as much information as possible. For CFD, the information is "real-time," since our apparatus have mobile data computers (MDC's) which are a direct link to the dispatcher's screen. As they enter it, we see it!
It varies. Our Admin personnel (Fire Chief, Deputy Chiefs, Fire Inspector, and Administrative Coordinator) work a typical Monday through Friday, 8 am to 5 pm work schedule (this time can also vary depending upon calls for service, on-call duty, etc). Our Operations personnel are divided into 3 shifts and work a 24-hour shift on a 9-day cycle (Work 24 hours, off 24 hours, work 24 hours, off 24 hours, work 24 hours, off 96 hours).
There are 2 answers to this question.
1: to become familiar with the area and to know the hydrants are in working order and their flow rates, and 2: as part of the North Carolina Response Rating Schedule (NCRRS), which determines your insurance rating, there are certain criteria we have to meet, and one of those is hydrant maintenance. Our Hydrant Maintenance Program consists of flowing and flushing hydrants 2 times a year, and we have set months established for this. If there are any immediate concerns, we address them accordingly, and we are always mindful of environmental conditions such as droughts and modify our program if needed. Caution is taken during the flowing of hydrants so as to not disturb surrounding landscaping or cause traffic hazards.
Side note: the colored bands on the fire hydrants let fire personnel know the flow rate (depending upon the color) and the hydrant's ID number is for referencing in our system.
This question has 2 answers.
1: to become familiar with the layout, hazards, features, etc in the event of a fire, and 2: as part of the NCRRS, we have criteria we have to meet, referred to as Pre-Incident Surveys or Pre-plans. The information gathered is entered onto a "Data Sheet," and we also do a drawing of the area to show hazards, features, water supply, etc. This information is updated at least twice a year (or as needed - business change, contact information, etc) and is only used by Fire Department personnel via our mobile data computers. This information is obtained two ways: phone updates and site visits. During phone updates, CFD personnel identify themselves, give a contact number the business owner can contact for verification, and obtain specific site updates and contact information over the phone. If there are any structural changes (additions/demolitions), a site visit is required to update the drawing. During site visits, CFD personnel are required to be in a departmental uniform. If at any time a person states that they are with the fire department and are not in uniform and/or cannot show you their ID, contact 911 and request law enforcement.
Note: Pre-incident surveys are only conducted at businesses and these "surveys" are not fire inspections. However, any life safety hazards or obvious violations are forwarded to the Fire Marshal. At no time will a firefighter request to "preplan" your private dwelling (residence).
Yes. NC Law G.S 20-156 requires vehicles to yield to emergency vehicles when the emergency vehicle is giving a warning signal, such as emergency flashing lights, and an audible device, such as a siren. In addition to yielding to emergency vehicles, NC Law G.S. 20-157(f) (Move Over Law) requires motorists to move over one lane when an emergency vehicle is stopped on the side of a roadway. In the event the motorist cannot move over, they shall slow and be prepared to stop.
Yes. One stoplight in Clayton (Highway 70 Business/Robertson Street) is equipped with a special receiver that reacts to a special light on emergency apparatus. This signal turns the traffic lights which the emergency vehicle is approaching to green (including the turn lane), and all other lights are changed to red. This allows safe passage of the emergency vehicle(s) through a rather busy intersection with multiple turn lanes. This signal is approved through the North Carolina Department of Transportation and is only used for emergency events.
As mentioned above, our personnel work 24-hour shifts, and like everyone else, they have to eat! In order to be able to respond quickly to calls for service and maintain response requirements (time frames and personnel safety), the crew will take the fire truck to get their groceries, or they may decide to eat as a group at a local restaurant. Also, meals are paid for by the crew, not through the Town of Clayton.
The gear that is worn by firefighters is commonly referred to as "turnout gear," and can weigh as much as 50 pounds, depending on what each firefighter carries in his pockets (a variety of hand tools, specialty purpose tools, etc). By the time the Self-Contained Breathing Apparatus (SCBA) and other equipment is added (depending upon the type of call), firefighters have to carry as much as an additional 100 to 150 pounds.
When we schedule a "station tour" or "fire truck showing", we incorporate a fire prevention presentation to educate children and adults on the importance of fire safety. Instead of focusing on Fire Prevention during the one week of October designated as "Fire Prevention Week", we focus on it throughout the year! The schedule is maintained through our Risk Management Division/Fire Marshal's Office, and we reach over 4,000 people annually, ranging in ages from 3 years old to senior citizens. To schedule an event, contact Clayton Fire Department at 919-553-1520.
Side note: Events may be interrupted, postponed, or sometimes canceled depending upon calls for services, other events, etc. We recommend that anyone that has a scheduled event contact Clayton Fire Department at 919-553-1520 on the day of the event to make sure there are no schedule changes or issues. Even with contact information on our calendar, fire department personnel may be busy handling a call and not have an opportunity to make a phone call.
No. Most fire stations today do not have a fire pole. Mainly this is due to insurance reasons. A fire pole can still be put in a firehouse, but in all likelihood, if one is put in a new station today, it wouldn't be able to be used. Some older fire stations still have them and still use them today, but most fire stations built today do not have them.
Yes, they do. Water is carried in the trucks all of the time.
Not at this time.
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You can find a listing of available jobs on our Job Openings page. A list of current jobs is also available for viewing at the Human Resources office located in Town Hall at 111 East Second Street, Clayton, NC.
We encourage you to visit our Job Openings page. On this page, you can electronically apply for any job we have available. You can also go to the Job Categories section to see what types of jobs are available and set up email notifications to see when those positions are available. Of course we will have applications available at the Human Resources office located in Town Hall at 111 East Second Street, Clayton, NC.
If you are not going to use our Job Openings page applications are accepted by postal mail, email or in person. You may mail completed applications to Town of Clayton, Attention Human Resources, P.O. Box 879, Clayton, NC 27528. Email applications to the Human Resource Director. Applications delivered in person should be taken to the Human Resources Office in Town Hall at 111 East Second Street, Clayton, NC.
At our Job Openings page, you can apply for multiple positions with ease. If you are applying via a paper application, please complete a separate application for each position. When applications are received they are forwarded to the appropriate department for consideration. Turning in separate applications for each desired position ensures that your application is reviewed by each department in a timely manner.
The Human Resources Office is located in Town Hall at 111 East Second Street, Clayton, NC on floor G1. The mailing address for Human Resources is P.O. Box 879, Clayton, NC 27528.
The Town of Clayton offers competitive pay rates, paid holidays, vacation, sick time, membership in the Local Government Federal Credit Union, and a Wellness Program. Qualified employees are also offered 401k/457 retirement plans and health insurance. For more details about this information, please visit our Benefits page.
If you apply through our Job Openings page, you will receive an email notice stating we received your application. All other applications that are mailed or dropped off in person are received in the Human Resources Department. Qualified applicants are then forwarded to the appropriate department for consideration. Interviews are scheduled with qualified applicant. If you were not chosen for an interview, a letter will be mailed to you. The Town receives many applications so this process may take some time, but you will receive notice or a call for interview.
Town Council just approved our exciting Long-Range Plan (PDF).
Hocutt-Ellington Memorial Library has always been owned and operated by the Town of Clayton, with generous help from the non-profit Friends of the Library, Inc. Today, we manage the lending of hundreds of thousands of books books and materials annually in a building that is open 6 days a week, 10 hours a day most of the week. It takes a staff of 14 employees to serve the more than 70,000 visitors who walk through the door each year. We manage and provide technology in our computer room and are continuously purchasing new additions to meet the increasing demand for digital eBooks, which for libraries can cost as much as 4 times more than the same book in printed form! The Town of Clayton's budget to operate Hocutt-Ellington Memorial Library FOR JUST ONE YEAR is more than half a million dollars.
The Hocutt-Ellington Memorial Library does NOT receive any money directly from Johnston County. Now that our library has been recognized by the State Library, we do now receive some funding from North Carolina. It was a long process to apply for this NC State Library recognition, but it's also now made us eligible for grants and other funding opportunities. Previously, the Public Library of Johnston County and Smithfield was the only entity in the county that received direct library funding from the state.
No. The only support the county has ever given Hocutt-Ellington Memorial Library was in 1979 when a $15,000 grant was given to the Town of Clayton to construct the first library building. In the 36 years since the county’s one-time contribution, the Town of Clayton has been solely responsible for the annual operating costs of the library, which is roughly half a million dollars a year.
Despite misconceptions, a “Johnston County Library System” does not exist, nor has it ever existed. In counties like Wake, which DOES indeed have a true county-library system, each library is an official branch of a unified county-library system. In Johnston County, however, each library is funded by their individual towns. In the 1980’s, the Town of Clayton entered into an Affiliation Agreement with the other municipal libraries in Johnston County and the non-profit organization known as the Public Library of Johnston County & Smithfield. This affiliation created the illusion of a county library system, however, each library remains independent in terms of operations and funding. The main advantage of the affiliation was the ability to share a catalog and books across libraries. We did not come to the decision to end the agreement lightly. Our patrons are our number one concern and our goal is to provide the highest possible level of service to meet our patrons’ expectations and demands.
The Town of Clayton has grown and our residents’ expectations of library services have expanded and matured. Not having control of our book catalog often led to delays in patrons receiving books. With a shared catalog hosted by the affiliate system, our library was not able to generate local reports on lending, patron demographics and other data needed to learn patron preferences and identify trends in library services. With our own catalog, we will have that capability to help improve your experience. Also, rather than be subject to loans to other libraries in the county, with our own catalog, our collection will be more available to patrons of Hocutt-Ellington Memorial Library.
We were so excited to introduce our brand-new, user-friendly web-based catalog! It’s an open-source catalog called Koha and is used by hundreds of libraries worldwide. It has an incredible user-friendly interface and can even function in different languages. Also, instead of having a separate catalog for eBooks, you’re able to see ALL titles in ALL of their available formats in this one place. Controlling our own catalog will allow us to have direct access to our collection, expedite getting books to our patrons and will allow us to assess data to better track the interests and demands of our library patrons. It should come online in June.
We feel that leaving the affiliated network of independent libraries gave us the autonomy to make the best choices for our patrons. As an independent library, Hocutt-Ellington Memorial Library is now able to receive and administer grants and state funding and ensure that it is used to best benefit our patrons. We are now allowed to receive direct funding from the Aid to Public Libraries Fund. Because we are now a stand-alone library, Hocutt-Ellington Memorial Library is now a member of OCLC - the Online Computer Library Center, Inc. This member-owned library resource connects us to the collections of thousands of libraries through the largest interlibrary loan network in the world!
Also, we provide another new service that allows greater access to bestsellers. This ensures lesser wait times on those popular books, so you can get those titles when they're hot!
The library launched a new eBook platform that allows patrons to borrow eBooks and stream videos anywhere, anytime. Overdrive is one of the top-rated eBook apps, offering Kindle-compatible titles and digital video downloads in addition to eBooks - all you need is your Hocutt-Ellington Memorial Library card.
Beginning in June of 2015, Town Council voted to begin a $25 annual library card fee for people who do not live, own property or run a business in the Town of Clayton town limits. There is no card fee for educators. The library card fee is not a tax, it is a user fee. Unlike a tax, you are not required to pay the fee, unless you choose to consume library services from Hocutt-Ellington Memorial Library. And many of our paying card members think of it as a worthy investment.
We want to create a situation where consumers can choose what they want. People can choose to live in-town and receive town services as part of their regular property tax, like a bundle, or they can choose to live out-of-town and pay fees for the services they desire. We are just trying to level the playing field so that people can make an informed choice. No operation is sustainable when large numbers of consumers do not contribute to its financial well-being. Out-of-town patrons, unless they generously make donations to the Friends of the Library, do not contribute toward the library services they are consuming.
We in no way want to discourage participation of patrons from outside our town limits. We do, however, expect that those patrons will assume their fair share of the ongoing costs of operations.
Money was not the motivator for the library card fee. We do not expect the fee to generate any kind of substantial revenue. The purpose of the fee is to create equivalency for in-town and out-of-town patrons.
We expect to use the money to enhance the library’s collection.
Yes, the Town of Clayton has used a similar system for its recreation services for decades. That approach was expanded when we opened the Clayton Community Center. That system has worked very well. Our recreation program increases in participation every year, both for in-town and out-of-town participants. Similarly, the library fee is neither punitive nor exclusionary. What many people may fail to recognize – and this is something the town deals with daily – is that western Johnston County has changed. In decades past Clayton was the population center for western Johnston County, but the intensive growth in the unincorporated areas around Clayton presents a whole new variable to deal with. When the county was rural and agriculture-based, issues of cost equity were less significant because residents in the unincorporated areas had limited impact on town facilities and services. That is no longer the case. In simple terms, the booming growth in the unincorporated area of western Johnston County will eventually overwhelm the town’s ability to provide quality services unless a more equitable system for sharing of costs is implemented. Most don't like hearing that, but it is a fact that out-of-town residents freely enjoy the investment made through tax proceeds from in-town residents. The library is just one example.
Anyone who lives outside the corporate town limits of the Town of Clayton will be required to pay an annual fee of $25 for a library card, the equivalent of 6 cents a day. The card entitles you to check out unlimited books from our collection, eBooks and grants you free access to the internet and library computers. You can also purchase a library card for half a year for $15 or for a quarter of a year for $10. A family can purchase an annual card for $50. A family is considered a household of 2 or more members.
There is no such thing as free public library. All libraries, regardless of their political, organizational or governmental affiliation, have funding needs and those needs are generally met by the taxpayers. In the case of Hocutt-Ellington Memorial Library, it’s the Town of Clayton’s General Fund that pays for the library. By far, the majority of money in that fund is from Town of Clayton taxpayers, in other words, residents who pay property taxes for living inside that town limits.
You may come to the library to read our books, magazines or explore the history room any time for free. Non-card holders will be asked to pay a 5 dollars an hour internet use fee in our computer room.
There are not fees for library programming like our popular weekly Story Time, book clubs, etc. A library card is required to check out physical materials from the library or to use the internet and computer terminals at no charge.
We’re truly excited about the new improvements for patrons of Hocutt-Ellington Memorial Library – in programming, operations and services. We want you to share in that excitement. We've been recognized by the State Library of North Carolina, launched a new catalog system, issued new cards, renovated the flooring and carpeting and added to our in-house and digital collection. View why we made these changes. View more specific questions about our library cards.
The move to build a library began in 1927 by The Woman’s Club of Clayton. It wasn’t until 1931 when the Clayton Library opened it doors to a small room inside the Clayton Town Hall building. Not until 1981, after Mrs. B. A. Hocutt deeded over her property for the future establishment of a library building in 1965, did we change the name of the library to Hocutt-Ellington Memorial Library. For more on the history of the library please read About Us.
During the COVID-19 Crisis, our hours have been reduced to Monday through Friday from 9 am- 5 pm. During normal operational times, our hours are 9 am-7 pm. Monday through Thursday, 9 am-5 pm on Fridays, and 9 am - 2 pm on Saturdays.
We have books and much, much more! Our collection includes over 35,000 volumes, 21 print magazine subscriptions, and our eBook collection is growing every day, plus access to hundreds of electronic resources through the free State Library resources called NC Live. We also have a small collection of book club kits for local book clubs.
If you have fines, exceeded the renewal limit, or another patron has requested the item you have out, you will not be able to renew online. For more information, you are welcome to call the library, but we are unable to renew if someone is waiting on the item or you have exceeded our fine amount of $30. Again, call the library for any additional assistance: 919-553-5542.
Specialized class tours may be scheduled in advance by emailing Clayton History. For group tours of the library please call the library at least a week in advance. Thank you!
The library has limited parking. We lost a lot of our space after the expansion of the library in 2006. Public parking is available for FREE along Main Street, Second Street and Church Street. We also have a lot across the street between The Clayton Center and Horne United Methodist Church that is open to the public or just a block away at Town Square on Fayetteville Street.
Town of Clayton residents can obtain free library cards any time. Please click here to learn fees associated with cards for non-Town of Clayton taxpayers. You will need an updated driver’s license with your current address. If you do not have a current ID, you can bring in a current utility bill reflecting your address and use that along with your most recent photo ID. After you receive your library card, you will need to bring it with you to the library to check-out books. On occasion, if you do forget your library card we can use your updated ID to verify at checkout. Please note that for computer use, you will need your library card; there are no guest passes nor can we look you up in the system without any identification.
We do not have any typewriters available for use.
Restrooms are located in the hallway.
We have the News & Observer daily edition. We also provide the weekend edition of the New York Times, which has the crossword puzzle and Book Review. You may also read the Wall Street Journal online by visiting NCLive.org For more assistance with accessing newspapers online please call 919-359-9366.
If you would like to request that the library purchase an item, please fill out this form. All other suggestions can be sent by email to the following address: email@example.com
We no longer proctor exams, but we are happy to get you in touch with other libraries that do.
You can post flyers in the library on our hallway community board. Out of courtesy, please be sure to ask a staff member to post for you instead of tacking your flyer on the board yourself. Thank you!
Yes! Currently the Hocutt-Ellington Memorial Library has a collection of physical DVDs for checkout. NCLive.org also has videos in its collection that you can also stream for free.
Yes! Please follow our Meeting Room Policy, found on the Services & Policies page.
Personal items found in the Library are held at the Circulation Desk. Lost ID cards are taken to the Clayton Law Enforcement Center.
At this time the library does not have faxing services, but we are able to scan to email.
Test prep books are available in the Main Circulation Desk and by visiting NCLive.org. There is a database within NCLive called Learning Express Library, which has practice tests and self-paced courses for students & adult learners. ASVAB, GED, GRE, SAT, resume and cover letter writing courses and more. This is available to you for free if you have a current library card.
As of 2015, those checking out books/resources from our library need a Town of Clayton library card. Here's a picture of the Hocutt-Ellington Memorial Library cards which also come with a key chain version. They're used to check out materials from the library or use our computers and the internet.
Yes, in June 2015, Hocutt-Ellington Memorial Library began issuing new cards. The cards were given to anyone 7-years-old or above (we ask parents of children 7 to 15 to sign off on their child’s card). All we ask is that you show one current document with your name and address. Our staff can help clarify in and out-of-town boundaries regarding any fees associated with library cards. Cards will be free to Johnston County educators, Town of Clayton employees, those who own property in Town but do not live in Town, and those who own businesses in Town limits. See our policies and procedures for the proof requirements for these cards.
Yes, anyone who already has a Public Library of Johnston County-Smith library card can continue to use their card at other libraries in Johnston County.
No. The newly-issued Hocutt-Ellington Memorial Library cards can only be used at Hocutt-Ellington Memorial Library.
Unfortunately, this practice stopped on April 1, 2015.
No. The libraries ended the sharing agreement on April 1, 2015. Any book that is not from the Hocutt-Ellington Memorial Library needs to be returned to one of the other libraries in Johnston County.
Beginning in July, if we do not own a title you need, we will be able to request items for you from another library located close by. We can request hard-to-find titles and have those mailed from further away, but those may require a cost for postage. The only items that we will not request for you are those that are new publications, those can be suggested for purchase through our new catalog. More information will shared in July when we obtain our new service through OCLC.
We will be participating in a book leasing program with a new vendor, Baker & Taylor. Multiple copies of the current bestsellers will be available for our patrons. We are prepared to be more aggressive about buying materials that are desired by patrons but not readily available.
All e-books in the affiliated system currently accessed using the 3M app will still be available.Hocutt-Ellington Memorial Library is excited to roll out our new eBook service with Overdrive, which will be available June 1. Just like your library cards, you will now have two options for accessing eBooks when you get your new Hocutt-Ellington Memorial Library card. Classes on how to access eBooks using our new eBook platform will be scheduled through July.
They are open to the public but many times there's jargon that isn't always easy to understand! Here we try to explain the way meetings are handled and we define all those technical terms we use on a daily basis. If you still have questions about this information, please feel free to contact the Town Clerk for more details at 919-553-5002 or by email.
The extraterritorial jurisdiction or ETJ is the land area within a two mile perimeter area around the Town of Clayton corporate limits. The town enforces land development regulations (buildings and zoning) within the ETJ. For more information visit our Council 101 page to view a helpful guide.
Of course! Each official meeting of the Town Council and its citizen boards and committees are open and any person is entitled to attend. The calendar of the Town Council and each advisory board is posted on the Calendar of Events. Want to know more about the boards? Go to our Advisory Boards page.
You can always speak at Town Council meetings during the Public Comment session that comes at the very end of all Town Council meetings. Sometimes items are noticed as public hearings and during discussion of that item at the Town Council meeting, the Mayor will open that item up for public comment. At that time, you can come forward and speak. We ask that you state your name and address for the record.
Your Mayor and Town Council members serve 4 year terms and some of their duties include establishing a tax rate, adopting a budget, setting policies for municipal services, passing ordinances to regulate behavior and making appointments to boards and committees. To learn more about what your Mayor and Town Council members do, visit our Council 101 page to view a helpful guide.
Evidentiary hearings are used when boards are considering applications for a Subdivision or Special Use Permit. Evidentiary hearings, also known as a quasi-judicial hearings, are different from other public hearings in that they resemble a court hearing where testimony is presented and the Town Council acts like a court of law. Evidentiary hearings are much more formal procedures, requiring anyone who speaks to be sworn in. And during these hearings, Town Council can only consider credible evidence, not hearsay.
If you'd like to know more, visit our Council 101 page to view a helpful guide.
The minutes are the official legal record of the meeting and include all actions taken and summarize the discussion that lead up to those decisions. Sometimes particular comments are included, however, it's not a transcript of the entire meeting. The Town Clerk keeps the minutes for the Town Council meetings and makes them available online on our CivicWeb Public Portal. If you'd like to learn more about minutes, visit our Council 101 page to review a helpful guide.
It's the list of items that will come before the Town Council or other boards and committees. You can access agendas for the Town Council meetings on our CivicWeb Public Portal. You can access agendas for other boards and committees there, as well. For a quick reference to some of the terminology used on agendas, visit our Council 101 page to peruse a helpful guide.
Up until 2011, the Town could initiate annexations, but today there are only two ways your property can be annexed into the Town of Clayton - if the General Assembly of the State of North Carolina initiates the annexation or if you petition for the annexation yourself. 100% of the property owners asking to the be annexed must sign the petition. Annexation into the Town means your property can now receive Town services, like water, sewer or police protection and would mean paying the Town fees and taxes associated with those services.
For more on how property can be annexed into the Town of Clayton or how you can request to be annexed into the Town, visit our Council 101 page and review our helpful guides.
To see a history of properties that have come into the Town of Clayton limits, visit our Council 101 page and review the history of annexations.
When someone calls to ask how long it will take to get power back on, the honest answer may be, "We don't know yet." During severe weather, an increase in phone call volume can divert important resources, so we encourage you to give our crews time to respond to an outage before you report it to our Operations Center at 919-553-1530 because they most likely already know about it. In severe emergencies, the Town of Clayton will open up its Emergency Operations Center at Fire Station 1, where our network of police, fire, utility and streets crews gather information about conditions throughout Town and dispatch crews quickly and efficiently. Our local Clayton Public Power team is always ready and can also call on our network of Public Power cities across North Carolina if we need even more back-up.
Our all-hours number for Town of Clayton Power Emergencies is 919-553-1530. You can talk to a real person about your outage or downed lines.
If you have Duke Energy Progress power, they have an automated call line: 800-419-6356.
The Town of Clayton has an automated system that alerts our Electric Department whenever the power goes out. That automatic alert is sent to crews and they begin to respond before most people can even pick up their phone to report the outage. It does take our electric crews time to arrive at the scene, especially if road conditions are bad, but they work quickly to determine the cause and safely begin repair work. That's one of the benefits of being on Clayton Public Power: our crews are local, right here in Clayton, ready and waiting to respond.
Ice and snow storms lead to a build-up of ice on power lines and trees. The weight of that ice can cause limbs or even entire trees to fall onto power lines, causing outages.
If your power goes out temporarily, give it a few minutes to see if it comes back on. If it is a prolonged outage, please report the outage to the Town of Clayton by calling 919-553-1530.
Being prepared and planning ahead are critically important in remaining safe during storms. NC Public Power communities have several tips to help:
You can register online here or visit the Community Center.
The Community Center is located at 715 Amelia Church Road, at the corner of Amelia Church Road and Shotwell Road.
The Community Center has an indoor walking track, full basketball gym, multipurpose room, art and pottery classroom, and childcare space. We also have light free weights and a limited number of elliptical and stationary bikes.
To join the community Center you will need to stop by the front desk with a copy of your driver's license and a utility bill. Check out our membership page for more details!
Monday through Friday, 7 am to 9 pm; Saturday, 8 am to 4 pm; and Sunday, 1 pm to 5 pm.
All Town residents pay Clayton City taxes and receive utility bills from the Town of Clayton. Not all people with Clayton addresses are in the Town limits. There are numerous unincorporated areas of Johnston County that have Clayton addresses but are not in the Town of Clayton. Visit this map and enter your address to find out if you're in the Town of Clayton limits and service area. If you have any questions about whether or not you are a resident, please contact us at 919-553-5002.
Schedules, Rules, Coaches Information, and Field Conditions can be found at Quickscores.
Please check the monthly open gym calendar as times do vary.
Please contact the Clayton Community Center with any concerns at 919-553-1550. If it is an emergency, please call 911.
Please contact the Program Coordinator at 919-553-1550.
We are always looking for volunteers for special events, work in the community garden, coaching and more. Please fill out the volunteer form (PDF).
At this time, the Town does not operate any swimming pools.
Yes, the Town has a Dog Park across from East Clayton Park at 2027 Glen Laurel Road.
We would love to talk with you about sponsoring a ball team or event: please contact the Community Center at 919-553-1550.
Fields and courts are available for rentals around Clayton. For availability and information, please contact our Athletic Supervisor at 919-553-1551.
Yes, Picnic Shelter Rentals are available at All-Star, Community Park and East Clayton Community Park. Contact the Community Center for availability and information at 919-553-1550.
There are six tennis courts at Clayton Community Park on Amelia Church Road.
Parks and trails are marked on this map (PDF).
During the winter months, water is turned off in some of the park facilities to prevent the pipes from freezing.
Fishing is allowed with a current NC Fishing license. Chemicals are occasionally added to the pond for weed control, therefore we require fishermen to catch and release.
You can register online via our RecDesk website or in-person at the Clayton Community Center Front Desk, 715 Amelia Church Road. Please note that over the phone registrations will not be accepted.
The 2021 deadline to register for Camp Clayton is Friday, May 21, 2021.
Camp Clayton 2021 will run Monday to Friday from 7:30 am to 6 pm for 8 weeks. The first day of camp is Monday, June 7 and the last day is Friday, August 6.
For Clayton Residents, the weekly cost to attend Camp Clayton is $120 per camper. For Non-Residents, the weekly cost is $180 per camper. There will be no deposit or registration fee collected in 2021.
Payment is due in full at the time of registration.
Camp Clayton will follow the most current and up-to-date guidance released by the Centers for Disease Control and Prevention (CDC) and North Carolina Department of Health and Human Services (NCDHHS). With the dynamic nature of this pandemic and virus, this information is subject to change and will be updated as soon as possible. Please be patient with us as we updates at the same time you do!
In the event that a current Camp Clayton camper or staff has tested positive for the COVID-19 virus, camp will close for 24 hours and all areas of the facility will be sanitized. The Town of Clayton Human Resource Department and the Johnston County Public Health Department will also be notified. Contact tracing will be led by the Town's Safety Office.
Exposed participants will quarantine for at least 14 consecutive days and will not be admitted back to Camp Clayton until they have received handwritten notice from the pediatrician.
Yes! The Clayton Parks and Recreation Department is planning several fun, special interest camp programs this summer. Most are half-day camps that will focus on programs such as:
The Camp Clayton Tax ID is 56-6001203.
Campers must bring:
Additional considerations include:
At this time, we do not offer discounts. Registration is on a first-come-first-serve basis.
Yes! Campers will be placed into groups by age. This allows for all campers to participate in appropriately paced activities with similarly aged peers. Additionally, Camp Clayton will utilize both the Clayton Community Center and the Clayton Middle School to house the groups.
Here are your options:
Time Travelers Welcome! This summer, step into our time machine for the ultimate exploration experience. We'll adventure through world history, stepping into a new and immersive time period each week, with diversions ranging from active to artistic. The past has so much to teach us, and our future is bright!
A Clayton address doesn't automatically make you a Town of Clayton resident. There are many unincorporated areas of Johnston County with Clayton addresses. Clayton residents are people living in the Town limits of Clayton, who pay both Johnston County and Town of Clayton taxes. Go to this map and type in your address to see if you live inside Town of Clayton town limits/service area. When you register, we'll ask you to please show proof of your address with such things as a utility bill or driver's license.
Every year we analyze our pricing to make sure we're offering fair prices, staying competitive with the area's market, helping cover costs and creating equity for tax-paying Town residents and non-residents. All across the country, prices for things such as instructors, materials, uniforms, etc., are increasing. The Parks and Recreation Department has never made a profit from fees, meaning what we charge for memberships, classes, programs, rentals and athletics do not cover the costs of our entire budget.
Most of our budget is supported by Town taxes. So, we have to find the balance in what we charge, knowing that whatever gap is left over after we collect fees is made up by the taxes paid by Town of Clayton residents. While what we spend outweighs what we bring in from fees, Town leaders know investing in Parks and Recreation facilities and programs improves Clayton's quality of life and contributes to property values by creating an attractive, healthy, and active community.
We work hard to maintain great parks, organize year-round athletics, host special events, offer after-school and summer camps, and ensure people of all ages have a wide variety of ways to get active, learn new skills, encourage teamwork, build community and… have fun! If you have any questions about the changes, email us.
To see what new projects and developments are happening around town, visit our Projects and Development page.
If you think someone is violating the rules of the town, you can contact the Code Enforcement Division of the Planning Department at 919-553-5002 or visit the Code Enforcement section for more information on code enforcement violations.
To link to the agendas/minutes for upcoming meetings for Town Council, the Planning Board or the Board of Adjustment, visit our Boards and Commissions portal.
A greenway is a linear park, a non-motorized transportation route, or an open space conservation area that provides passive recreational activities, pedestrian trails, and/or bicycle trails. Greenways connect residential areas with public parks, public libraries, and other destination points.
To learn more about the population of the town and other interesting facts, visit our Demographics page.
An easement is the right to use property owned by another individual for specific purposes or to gain access to another property. Easements may be used for the construction of utilities, roadways, greenways or conservation areas.
In most cases NC State laws pertaining to contractors allow homeowners to obtain permits and perform construction work on their personal home. Please contact Engineering and Inspections for more detailed information.
Your first step is to contact the Town of Clayton Planning Department to determine what your process will be. We are excited to have your business in Clayton and look forward to helping you navigate the process.
Running a business from your home is called a home occupation which is regulated by the Town of Clayton. Since there are different types of home occupations, please contact the Planning Department to determine the process you will need to follow.
The Town of Clayton Engineering and Inspections Department is where you can get most Town permits. You can contact Engineering and Inspections at:111 E 2nd StreetClayton, NC 27520Phone: 919-553-5002Fax: 919-553-1720
Often, the first step to getting a Building Permit is a Zoning Compliance Permit to ensure the proposed work meets the requirement of the Unified Development Code. If this is the case, you'll need to apply for a Zoning Compliance Permit before any building permits can be issued. Visit the Planning Department Permits and Applications page to learn more.
Remember!! If applying for both a Zoning Compliance and a Building Permit, turn in the applications at the same time to the Planning Department. Then, when the Zoning Compliance Permit is approved, staff will pass on the Building Permit application and a copy of your Approval to the Building and Inspections Department. This saves you time!
First, you must receive a Zoning Permit from the Town of Clayton Planning Department. Failure to receive a Zoning Permit is considered a Zoning Violation and can result in a warning letter and possibly fines, so please don't forget this step!
The Planning Department will work with you to make sure the project will not encroach into any easements and meets all setback requirements, as well as any other Code requirements. Please contact the Planning Department to begin the process.
A Zoning Compliance Permit is required for:
A Zoning Compliance Permit allows staff to review a request for consistency with the Unified Development Code and ensure that a use is allowed in the location proposed. Contact the Planning Department for more information.
Most development is regulated under two different codes: the zoning code (Unified Development Code) and the Building Code. Receiving a Zoning Permit (Zoning Compliance Permit) is generally the first step in the development process, followed by applying for and receiving a Building Permit.
Before renovating a building, you should contact the Town of Clayton Engineering and Inspections Department to determine what permits are necessary. To expand a building, you will need to obtain permits and may need to go through the site plan approval process. To begin the process, please contact the Planning Department at:111 E 2nd StreetClayton, NC 27520Phone: 919-553-5002Fax: 919-359-1720
Temporary signs include banners, flags, balloons and other types of signage which will be used on a temporary basis. Temporary signs are subject to the rules and regulations of the zoning code (Unified Development Code - see Section 155.403) and require a temporary sign permit.
For a copy of the application visit the Permits and Applications page, or contact the Planning Department for more information and assistance.
To help preserve the character of our town by keeping it neat and clean, the Town of Clayton regulates signs through its Sign Ordinance. The Ordinance allows temporary signs to be placed on properties that are for sale, rent/lease, or where an activity is taking place. Signs placed at other locations, such as those on other properties or street right-of-ways, directing attention to the sale or activity, are not permitted.
All permanent signs and most temporary signs must be approved and permitted by the Town. The Sign Ordinance can be found in Section 155.403 of the Unified Development Code (UDC).
To see the Town's Comprehensive List of Fees and Charges visit the Taxes and Fees page. Permit and application fees are also shown on each permit application. To access the application forms, visit the Permits and Applications page.
Zoning is a device of used by local governments to regulate the use and development of land for the purpose of promoting the health, safety, morals, and general welfare of its citizens health, safety, morals and general welfare of its citizens.
The Planning Department maintains the Town's Official Zoning Map and can help you determine your zoning district. To view the map, visit the Maps and GIS page.
The extraterritorial jurisdiction or ETJ is the land area within a 2 mile perimeter area around the Town of Clayton corporate limits. The Town enforces land development regulations (buildings and zoning) within the ETJ. To view a map which identifies the Town limits and its ETJ, visit the Maps and GIS page.
Access the Planning Department's Maps page, where you can view a map that shows the Town Limits and ETJ boundaries.
If you don't know the address of your property, contact the Planning Department. We can help you determine the address, or assign one if needed.
If you are located within town limits or within the Town's Extraterritorial Jurisdiction (ETJ), zoning regulations of the town apply to you. To view a map which identifies the town limits and its ETJ visit the Maps and GIS page.
First determine your Zoning District by viewing the Town's Official Zoning Map, or by contacting the Planning Department. Then, visit Section 155.202 of the Unified Development Code (UDC), "Permitted Land Uses," for details on uses permitted on that property. For a definition of each type of use in the chart, and some additional standards, go to Section 155.300 of the UDC, "Use Interpretation".
View the UDC, or you can contact the Planning Department for help determining allowed uses.
Remember that before building or placing a new use on the property, you must receive the appropriate permits and approvals. Contact the Planning Department to discuss this process.
Building setbacks are based on your Zoning District and sometimes, on what subdivision you are located in or whether or not you are in an Overlay District. It is recommended that you contact the Planning Department to determine your setback requirements.
You will have to hire a private surveyor. The Town of Clayton does not provide property surveys. Any information provided by the Town or Johnston County, including GIS information, is intended for reference purposes only.
First, you will need to get a zoning permit (zoning compliance permit) from the Town of Clayton Planning Department. Planning Department staff will help you determine the location for your fence and make sure you do not encroach into any easements or buffer areas.
Also, if you build a fence on the property line, it becomes shared property between you and your neighbor(s). Please note that unless you have recently had your property surveyed, your estimate of the location of the property line may be off by a few inches.
Not every type of fence material is permitted - talk with staff to confirm that the type of fencing you want to put up, and the desired height and location, is permitted.
The Planning Department is responsible for most town maps. Please visit the Department's Maps and GIS page for a complete list of maps available to download.
These types of restrictions are a civil matter and do not involve the town. You should check the deed of the property in question for information on restrictions. Any further questions should be directed to your attorney.
Depending on the size of your property and the zoning district your property is located in, you may be able to subdivide your property. Since subdividing a property can be a complicated process, please contact the Planning Department for more information and assistance.
A subdivision occurs when a parcel of land is divided from a larger area. The purpose of a subdivision is to split a large tract of land into smaller ones that are easier to develop and can be developed independently of one another to increase growth and maximize the use of space.
All signs are subject to the rules and regulations of the zoning code (Unified Development Code) and require a sign permit. For a copy of the application which includes the formula for calculating the amount of signage you can have, visit the Permits and Applications page.
You can also contact the Planning Department for help in determining the signage that will be permitted on your property or business.
Dial 911. The Clayton Police Department is dispatched by telecommunicators at Johnston Central. If a police response is needed, dial 911 and give your information to the telecommunicator you speak with and they will send the police to your home.
Dial 911. The telecommunicator will dispatch Animal Control to your complaint.
All of our jobs can be found here. If the job you are looking for is not listed there, please keep checking back as all of our job vacancies, including those for our police department, are listed on this web page.
You may pick up a copy of the report the next business day following the reporting of the incident at the Clayton Police Department located at 315 E. Second Street between the hours of 8:00 AM and 5:00 PM Monday through Friday. It may, however, take between 3-5 business days before accident reports are available. You may also get a copy of the most recent motor vehicle accident reports online: View here.
The Clayton Police Department does not and cannot provide this service. Criminal record information may be obtained at the Johnston County Courthouse from the Clerk of Superior Court. The courthouse is located at 207 East Johnston Street, Smithfield, NC. Cost is $25 and is available Monday through Friday 8 am to 5 pm
The Clayton Police Department does not and cannot provide this service. Fingerprints may be obtained at the Johnston County Sheriff's Office located at 207 East Johnston Street, Smithfield, NC. Please call and make an appointment 919-989-5010.
If you need to have additional information added to the report, you may call 919-553-4611 and ask to speak with an officer. The information will be given to the reporting officer to be added to the original report. If you prefer to talk to the officer who took the initial report you may call 919-553-4611 and ask to speak with that officer. If they are on duty they will be instructed to return your call. If they are off-duty you can leave them a message and they will return your call when they return to work. You should be aware that this may take several days for your call to be returned or additions to be made, depending upon their work schedule.
The police department only receives property in three ways: evidence, found property, and confiscated property. Property may be claimed at the police department Monday through Friday from 9:00 AM till 4:00 PM by appointment only. Call to schedule your appointment. In order to claim property you must have current picture ID. There must be sufficient supporting information to prove ownership of any property to be claimed. Property collected as evidence can only be claimed with a court order which is obtained from court after the case has been tried. You may call 919-553-4611 if you have questions about claiming property.
We all have old prescriptions lining our medicine cabinet or random pills in our bathroom drawers that we can't quite remember the name of. You might think it's smart to hold on to them just in case, but those drugs you're letting languish in your home could lead to addiction, be swallowed by a child or grandchild, make someone sick because they're out of date, or even harm the water supply when you flush them down the drain.
Now the Clayton Police Department is making it easy for you to get rid of those drugs - just drop by the Clayton Law Enforcement Center at 315 East Second Street and drop them in the drug disposal box right in the lobby. No questions asked! No paper work to fill out! You can come by any time 8 am to 5 pm, Monday through Friday.
Although legally prescribed drugs serve a useful medical purpose, they can be deadly if they get into the wrong hands and are misused. Cleaning out medicine cabinets and safely disposing of old prescription and over-the-counter drugs can save lives.
The types of drugs that people have dropped off include common over-the-counter medications, such as acetaminophen and Nyquil as well as Ben-Gay cream, vitamins, suppositories, and caffeine pills. The most frequently surrendered controlled substances include Alphamethadol, Codeine, Hydrocodone, Morphine, Oxycodone, Ketamine, Testosterone, Alprozolam, Clonazepam, Prozac, Valium, Ritalin, among thousands of other pills.
The disposal box is intended to make the community safer, prevent potential misuse and to protect the environment. The only items that can't be dropped in the box include syringes and liquids.
The police department does offer community outreach programs through our Community Policing Officers. Please call 919-553-4611 to discuss what we can do for you!
The police department does offer this service. An officer will spend about 30 minutes with you covering basic safety information and teaching you how to properly inspect your car seat. Please make sure to bring your car manual and car seat manual. Please call 919-553-4611 to schedule an appointment.
Parking tickets can be paid at Town Hall, located at 111 E Second Street, Clayton, NC. Please visit Customer Service (where utility bills are paid) Monday through Friday from 8 am to 5 pm You may mail in your ticket payment using the instructions on the ticket.
If you want to report a solicitor call 911. Anyone selling or peddling products door-to-door must obtain a $50 permit. Not only that, they must provide valid IDs and go through a criminal background check. No one with any felony convictions, sex offenses, drug or fraud charges in the last 10 years will be allowed to get a permit. And even if someone is approved for a permit, it's only good for 30 days and must be renewed for another $25.
The picture to the right is the ID issued by the Town of Clayton Police Department. If the person at your door does not display an ID like this one - they do not have the required permit to sell in the Town of Clayton. The police have also begun to add the expiration date to this ID badge so be sure to check for that.
You may also request to see the actual permit. The sales person is required to have it with them. Some people have reported that sales people are displaying letters that claim to exempt them from our permit process. The Town of Clayton Police Department nor the Town issue any such type of exemption letters.
No one can solicit at homes before 9 am or after 8 pm.
If someone knocks on your door selling something, you can ask to see their identification badge and permit issued by the Clayton Police Department. If they refuse to show their badge or become aggressive, threatening or intimidating, close your door and call 911. Keep any printed information the salesperson may have given you and write down a description of the person, their vehicle or where they were headed.
Wondering if your girl scout or boy scout now will need to get a permit to sell their cookies or popcorn? They don't. Town Council made an exception for anyone operating for educational, religious, charitable or non-profit purposes.
You can check out the ordinance by clicking here.
Come by the Town's Operations Center located at 653 NC Highway 42 West, at the intersection of NC 42 Highway West and Guy Road, where you will be referred to a member of our Public Works staff. Our staff member will first need to determine which cemetery you are interested in and then identify plots or graves that may interest you. Upon request, an appointment can be made to visit the cemetery with our staff to view the site or sites that you have chosen. After selection of the plot(s) or grave(s), you would then go back to theOperations Center and complete the appropriate forms with the Public Works Administrative Support Specialist.
The cost for a grave is currently $1,000 per grave.
No interments will take place on Good Friday, Thanksgiving Day, Christmas Day or New Year's Day. Interment costs can be prepaid, but must be paid in full before an interment is authorized.
The Town offers two options:
No burial can take place and no license can be executed until the grave is paid in full. Any grave not paid for in full according to these terms will revert to the Town with no refunds being granted. Hardship cases will be determined by the Town Manager or his designee. Cemetery Ordinance 92.01.C
Yes. After each grave is paid in full, a license will be completed and sent to the licensee, per Cemetery Ordinance 92.01.A. Please remember to retain this document for future reference.
As part of the purchase price for the rights to the graves, effective October 1, 2012, the Town will provide a footstone for each grave that includes the name of the deceased, their year of birth, and year of death. In addition to the footstone, graves are still permitted to have a headstone.
Flush Monuments are required in sections A, B, C, D, E, I, J and K of Maplewood Cemetery and all of Forest Hills Cemetery. If you are not sure where these sections are located, please check with the Public Works Administrative Support Specialist. Cemetery Ordinance 92.07
Yes. First, contact the Operations Center (919-553-1530) and request a Transfer of Cemetery Lot form. After completing this form, submit along with your deed or license to the Public Works Administrative Support Specialist. This form will legally document the transfer of said rights from the original owner(s) or licensee(s) to the person or persons that will become the new licensee of the property. The Town will prepare a new license for the site and mail to the new licensee. This will not take place until all applicable fees are paid by the licensee. Cemetery Ordinance 92.01
Engineering and Inspections is located at:111 E 2nd StreetClayton NC 27520
We are inside Town Hall/The Clayton Center on the 2nd floor of the Government Services Building.
Our hours of operation for Engineering and Inspections are 8 am to 5 pm, Monday through Friday. Permits are not issued after 4:30 pm.
The purpose of a permit is to enforce minimum consistent requirements of nationally recognized good practices by providing a reasonable level of life safety and protection of hazards to all parties involved.
No person or corporation shall locate, erect, construct, enlarge, alter, repair, demolish or relocate any building, or change the type of occupancy without first obtaining the required permits for the specific work from the Inspections Department having jurisdiction.
Building permits are not required for:
An electrical permit is required for the installation, extension, alteration, or general repair of any electrical wiring, devices, appliances, or equipment except that in any one or two-family dwelling units a permit shall not be required for repair or replacement of electrical lighting fixtures or devices, such as receptacles and lighting switches having the same voltage and the same or less amperage.
A plumbing permit is required for the installation, extension, relocation, replacement or general repair of any plumbing system. Plumbing permits shall not be required for minor repairs or replacements of plumbing fixtures provided such repairs or replacements do not disrupt the original water supply or the waste and ventilation system.
No permit shall be required for replacement of water heaters in one- or two-family dwellings, provided:
Mechanical / HVAC permit is required for the installation, extension, relocation, replacement and general repair of any heating, air-conditioning or venting system.
The following represents typical examples of costs to be included on Building Permit Applications:
Costs in place: including material, labor and equipment.
Although you may have a Clayton address, we only cover the areas inside the city limits of Clayton and the Town's Extraterritorial Jurisdiction (ETJ). If you are unsure whether you are inside the city limits, contact our office prior to coming in and we'll be glad to let you know which jurisdiction you are in.
Yes. As long as you own the home and don't rent it out, you can serve as your own contractor. There is one stipulation: you will need to live in the home for one year after the work is completed.
A general contractor licensed in North Carolina must perform all work where the construction cost is in excess of $30,000. Any person who is paid to manage a project where the construction cost is in excess of $30,000 must be a licensed General Contractor. An unlicensed contractor may perform work where the cost is $30,000 or less. Any person may act as their own general contractor for construction of a home, addition or accessory structure if they own the land and will personally occupy the structure for 12 months after completion.
A licensed plumbing, heating and air conditioning contractor is required to alter, replace or relocate plumbing or heating and air conditioning. Homeowners may perform their own plumbing or heating work if they own the land and will personally occupy the structure.
A licensed electrical contractor is required for all installation, construction, maintenance or repair of electrical wiring, devices, appliances or equipment. Homeowners may perform their own electrical work if they own the land and will personally occupy the structure.
The work needs to be ready the day that you call to schedule the inspection.
For New Construction, this will be at the inspector's discretion. If the home is occupied, someone will have to be home. Our inspectors will not enter into an occupied home without a homeowner or contractor.
Yes. Reinspection fees will need to be paid prior to scheduling your reinspection. Our online system is available to assist with this.
Per the Retention Table established by the North Carolina Division of Historical Resources Archives and Records Section, we are obligated to keep records for only six years.
Yes. A permit is needed for any electric work.
The Inspectors are in the office from 7 to 8 am and 3 to 4 pm. They are in the field from 8 am to 3 pm.
Call Our Inspection Department at 919-553-5002 by 4:30 am the day you call in your inspection, and you'll be connected with the inspector voicemail. He will be able to provide an estimated time based on his workload for that day.
Retaining walls require a permit and engineering when:
Residential permit application, plot plan showing the retaining wall and 2 copies of engineered plans are required for permitting.
Permits expire six months (180 days) after issue date if no work has commenced. Permits also expire when work has started but discontinued for twelve months (365 days) from the last inspection date.
The Clayton Engineering and Inspections Department handles inspections. All building inspections other than zoning inspections (site development and landscaping), which are done by the Planning Department, are done by the Engineering and Inspections Department. In order to schedule an inspection, you must leave a voicemail requesting the inspection at the Inspection Request Line: 919-359-8717.
Inspection requests need to be made by 4 pm to be scheduled for the next business day. Calling staff directly is not considered an official request, and will not be honored. All inspections that are scheduled must be ready for an inspection by 8 am on the scheduled date. All canceled inspections need to be canceled via the Inspection Request Line no later than 8 am on the scheduled date. Re-inspection fees will be applied.
Are you a contractor or developer who routinely schedules inspections? Sign up to use our Online Town of Clayton Permits System. It isn't just convenient - our inspectors also give priority to requests made online. To set up an account, please call our Permitting Specialist at 919-359-9354.
While installing solar may seem complicated, don't worry! This is a process that many of your neighbors have successfully completed, and you can do as well. Consider looking at resources that walk you through the process from start to finish. The Solar Energy Industries Association's Residential Consumer Guide to Solar Power and the Interstate Renewable Energy Council's Solar Smart Checklist are both helpful guides.
It is important to understand the potential solar production of your home. While a certified solar professional can give you the best information, it may be helpful to do some initial investigating on your own. Investigate your property’s solar potential and estimated energy savings using Google's Project Sunroof or the National Renewable Energy Laboratory’s PVWatts Calculator.
The Solar Energy Industries Association has an excellent Solar Consumer Resource Portal, which can walk your through some general things to think about, as well as a North Carolina Solar Information Sheet, which includes reviews of NC solar companies, costs and more. Certified solar practitioners can be found through the Board Certified Professionals Directory, provided by the North American Board of Certified Energy Practitioners.
While solar installations often pay for themselves over time through energy savings, they still require an upfront investment by the homeowners. To help offset this cost, consider taking advantage of North Carolina tax credits by asking your contractor what incentive programs may be available for you. The Clean Energy States Alliance also has a Homeowner's Guide to Solar Financing which may provide you with additional financial information.
In most cases, yes. We require proof that the repair was done or a receipt for repair supplies. Once we receive all the repair information, our billing specialist will make the adjustments and give you a call.
We need 24 hours once we have all the documents needed, to connect or disconnect service. We do not provide same-day connections or disconnects.
Yes. Please contact us by phone at 919-553-5002 or by email to request a review of your water / electric meter reading.
When it becomes necessary for the Town to disconnect services, service will be restored after payment of:
After-hours reconnection is not available to our customers.
Utility customers are allowed two extensions per calendar year provided the request is made prior to the cut-off date. To request an extension, please complete the Extension Request Form. Note: Bank draft customers are not eligible for extensions. The maximum extension is for 10 days past your cut-off date, and all penalties will apply.
The Customer Service Department will notify you when there is a returned draft or check. You will have 48 hours from notification to make the payment, either with cash, card, or a money order. There is a $25 returned item charge that will apply.
Home Owners: The deposit shall be refunded by written request after 12 months of demonstrated good payment history defined as: no late payments, no returned checks, no returned drafts and no disconnects for nonpayment within the first 12 months of service.
Renters: All renters shall have their deposit applied to the balance of the account at closing prior to any refunds being issued.
Please provide a notarized copy of your marriage license, divorce decree, updated driver's license, or social security card to the Utilities & Billing Department in Town Hall located at 111 E. Second Street in downtown Clayton, along with a photo ID and the change will be made immediately. This information may also be submitted by email.
Call the Customer Service Department at 919-553-5002 prior to filling your pool to have your water meter read. Once the pool is filled, you will need to call and schedule another reading. The Town will bill you at a reduced rate for the gallons used to fill the pool. No sewer charges on those gallons will be applied.
Please call 919-553-5002 if you have an after-hours water/sewer emergency. A Town of Clayton employee will be dispatched to your home. This service is not offered to customers who were disconnected.
Customers do not need to call to request a special pick-up for bulk items. All Star will pick up one or two bulk items each week on same day as your scheduled garbage collection date. For more information visit the Garbage Collection page.
Recycling is collected every week on the same day as garbage collection. For details on what can be included visit the Recycling Information page.
Contact the Utilities & Billing Department at 919-553-5002 during normal business hours and a repair or replacement order will be issued. It can take between 7 to 10 days for the repair to be completed.
Electronic items can be recycled at any of the Johnston County Convenience Centers or at the Johnston County Landfill. This is a free service offered by Johnston County. Bins are available at the Convenience Centers and Landfill at no charge for any residential customer who wishes to dispose of these items. For Convenience Center locations visit the Johnston County Recycling Information page.
Please contact the Customer Service Department at 919-553-5002 to request an additional garbage or recycling cart. An extra 95-gallon garbage cart is $4.18 per month. An extra 95-gallon recycling cart is $3.17 per month.