Residential & Commercial Permits

Guidelines for Residential and Commercial Permits Submission and Resubmission:

SUBMISSION INSTRUCTIONS:

1. 1. File Format and Naming:
   • All documents must be submitted in PDF format (Non-PDF files will not be accepted), with each item saved as a separate file:
     • The application as its own PDF
     • Building plans as their own PDF
     • Truss drawings as their own PDF
     • Site plan as its own PDF
     • Supporting documents (e.g., owner’s consent, lien agent form, exemption affidavit, etc.) as a separate PDF
   • You may submit individual PDFs, a zipped folder of PDFs, or a file-sharing link (e.g., Dropbox). For security reasons, staff cannot enter passwords or personal information into file-sharing links.
   • The email subject line for your submission must include the property address and application type (e.g., "123 Main Street - Zoning Compliance Permit Application").
2. 2. Submission Email Addresses: permitsubmittals@townofclaytonnc.org
3. Effective July 1, 2025, Development Services will now require all document to be submitted electronically via email. Paper submissions will only be accepted in person by visiting our office on 111 E Second St. 
4. 3. No Additional Recipients: Do not CC or BCC Town employees as this can delay the processing of your application.
5. 4. Questions: Inboxes are strictly for document submissions. Questions should be directed to the appropriate department prior to submitting your application.
   • For inquiries regarding application fees, application status, or procedures, please contact a Permit Specialist at 919-553-5002 or through the directory.
   • For questions regarding the Unified Development Ordinance (UDO), please contact the Planning Department at 919-553-5002 or planning@townofclaytonnc.org.
   • For questions regarding comments made on a permit during a review, please reach out to the staff member reviewing the permit via the staff directory.
6. 5. Payment: With the exception of building trade permits, all fees shall be paid prior to staff commencing the review.
7. 
   RESUBMISSION INSTRUCTIONS:

   If your permit requires changes, you will receive an email directly from the permit's plan reviewer outlining the necessary revisions. Once you have addressed the reviewer's comments, email the revised plans directly to the plan reviewer.

   Important: Do not resubmit revised applications or plans to permitsubmittals@townofclaytonnc.org.