Frequently Asked Questions

While installing solar may seem complicated, don't worry! This is a process that many of your neighbors have successfully completed, and you can do as well. Consider looking at resources that walk you through the process from start to finish. The Solar Energy Industries Association's Residential Consumer Guide to Solar Power and the Interstate Renewable Energy Council's Solar Smart Checklist are both helpful guides.

It is important to understand the potential solar production of your home. While a certified solar professional can give you the best information, it may be helpful to do some initial investigating on your own. Investigate your property’s solar potential and estimated energy savings using Google's Project Sunroof or the National Renewable Energy Laboratory’s PVWatts Calculator.

The Solar Energy Industries Association has an excellent Solar Consumer Resource Portal, which can walk your through some general things to think about, as well as a North Carolina Solar Information Sheet, which includes reviews of NC solar companies, costs and more. Certified solar practitioners can be found through the Board Certified Professionals Directory, provided by the North American Board of Certified Energy Practitioners.

While solar installations often pay for themselves over time through energy savings, they still require an upfront investment by the homeowners. To help offset this cost, consider taking advantage of North Carolina tax credits by asking your contractor what incentive programs may be available for you. The Clean Energy States Alliance also has a Homeowner's Guide to Solar Financing which may provide you with additional financial information. 

Alternative Energy - Also called renewable energy, this type of power comes from sources that won't run out. Fossil fuels aren't limitless, but we'll never run out of sunlight.

Ampere (Amp) - You may already know this term. An amp is a measurement of electrical power. You can find out how efficient a power-generating device is by measuring the amp per hour ratio (Ah/AH).

Array - An array is a group of cells/modules. Since a single cell can't usually generate enough energy to complete a specific task, most panels feature an array.

Balance of System (BOS) - An array has to connect to something. The BOS is all the technology and hardware in a solar panel that isn't a cell.

Building-Integrated Photovoltaics (BIPV) - This PV technology isn't added to a building that was built to integrate with the general grid. Instead, it's designed for PV technology, which is integrated into construction instead of added in later.

Charge Controller - Many solar power set-ups feature batteries that store power to use when the sun isn't shining. The charge controller protects the battery by controlling how much power goes in at a time.

Disconnect Switch - This is just the array's off switch. Although solar power technology is designed to stay on, just like the grid stays connected to your home, sometimes you may need to turn it off if there are signs of a malfunction or if it's time for maintenance. Performing maintenance on an active electrical device is never a good idea.

Efficiency - Efficiency is the term used to describe how well a cell converts sunlight into power. The higher the efficiency, the more power is produced.

Electrical/Utility Grid - The grid is the existing infrastructure that delivers more people's power. Power lines are the most visible part of the grid in your neighborhood, but massive power stations and neighborhood power transformers are also part of the grid.

Interconnection Agreement - Since most homes and businesses are designed to be part of the grid, when they add solar power they make special arrangements with their power company. This may mean they actually get paid for any power they produce but don't use.

Inverter - The inverter is in charge of making sun-gathered power useful. It converts the direct current (DC) power generated by the panel into alternating current (AC), which most homeowners and businesses use. It manages the power supply through things like voltage and ground fault protection, too.

Irradiance - This term refers to how much light strikes a particular section of PV material. It's a measure of the power of the sunlight, and certain times of day provide higher irradiance. These peak hours are crucial for gathering and storing power.

Photovoltaic (PV) - This technology uses material called semiconductors to transform sunlight into power. When sunlight hits these materials, photons lose some electrons, which go into the PV material to complete a circuit, which generates electricity.

Solar Cells - Also referred to as "modules," these individual pieces of tech do all the hard labor. They are the individual pieces of PV that convert sunlight into useable energy. Since a single cell isn't very powerful, they're usually grouped together in an array.