Welcome the Town of Clayton, North Carolina

COVID-19 Prompting Changes in Planning/Engineering/Inspections


New Development Submittals Suspended for April 

The Town of Clayton is committed to maintaining development and inspection services while ensuring the safety and well-being of staff and customers. Our Town Hall offices will remain CLOSED through April 30th. All meetings will be conducted by phone or video conference. Staff will review plans and answer questions remotely. 

WE ARE STILL HERE FOR YOU AND WORKING! You must either call, email or go online to conduct business.

  • DEVELOPER SUBMITTALS:  We will not be accepting new April Technical Review Committee (TRC) submittals, but we will continue to accept revisions for previously submitted projects, building and zoning compliance permits, and construction plans through our submittal email address, submittals@TownofClaytonNC.org.
  • SETTING-UP INSPECTIONS: Our online ePermits system is accessible 24/7 at ClaytonNC.org/permits  – it allows Clayton residents to search for permits and allows registered contractors to request permits, upload documents, schedule inspections and track results 24 hours a day. You may also call our inspections request line at 919-359-8717.
  • PICKING-UP PERMITS: Instead of picking-up permits in person, we will be emailing all completed permits to the applicants once fees are paid in full. Upon request of the first inspection, the staff member assigned will bring the approved plans and place them in the inspections box. 
  • DROPPING OFF PERMITS: ALL permits should be submitted electronically to the following email address: submittals@TownofClaytonNC.org.
  • PAY BY PHONE: Applicants can call 919-553-5002 to pay by phone or drop a check off in the payment drop box in the parking lot of Town Hall/The Clayton Center. Please ensure documentation is submitted with the check that indicates the specific application.
  • ACTIVE DEVELOPMENT PROJECTS: Engineering staff will shift to a hybrid approach working remotely while continuing to perform construction inspections on public projects and private projects with public infrastructure. Staff will review construction-related documents remotely and be available on work via cell phones during normal business hours. Please coordinate with the Engineering and Inspections Services Coordinator Karen Durham (kdurham@townofclaytonnc.org ) or a construction project administrator prior to submitting construction documents for review. With the shift to this hybrid approach, it is recommended that any construction inspections be coordinated with the project administrator well in advance to ensure availability.
  • CALL OR EMAIL: Our staff is still working 8 a.m. to 5 p.m. Monday through Friday as normal, so call us at 919-553-5002 or email us at Planning@TownofClaytonNC.org , Engineering@TownofClaytonNC.org, or Inspections@TownofClaytonNC.org

***The above is subject to change as the status of the COVID-19 evolves and we receive additional recommendations from state and federal authorities. 

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