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Beware of Scam Phone Calls Targeting Electrical Customers!

07/10/2017

Clayton residents and businesses should beware of scam phone calls claiming to come from Duke Progress Energy or the Town of Clayton electrical department.

In the calls, the scammers are telling people they need to pay a deposit for their electric meters. The callers then threaten to turn off customers’ electricity unless they immediately pay a large amount of money. One family was scammed out of $500, and the shysters wanted $800! In an effort to appear legitimate, the scammers offer to read people their electrical account numbers. Even if the account number checks out, do not trust the caller!

The scammers may demand payment using a wire transfer, credit or debit card, money order, prepaid debit card or another form of payment. Some victims were told to go to CVS to wire the money.

Don't be a victim! The Town of Clayton will NEVER call you demanding immediate payment by wire transfer, money order or prepaid debit card – and we would never threaten to turn off your electricity. NEVER!

If you receive a suspicious call, DO NOT follow the scammer’s instructions. Hang up immediately and call 911. Above all, DO NOT share any personal information with these scammers – and do not send them any money!

If you are unsure whether a call is legitimate and you’re worried about your bill, DO NOT HESITATE to call our Customer Service Department at 919-553-5002. We'll be glad to check your bill and let you know your payment status. It’s no inconvenience to us at all, so don’t hesitate to call.

Your security is our priority. We don’t want you to get scammed!

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