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Welcome the Town of Clayton, North Carolina

ATTENTION ALL CUSTOMERS!

THIS IS OUR FINAL WEEK BEING SERVED BY WASTE MANAGEMENT. You MUST use your Waste Management carts this week and get them to the curb by 6 AM on your regular pick-up day. Crews will empty them and then another truck will take them away. PLEASE put every WM garbage and recycling cart you have to the curb THIS WEEK - full or empty.  They all must go!! 

We're switching service providers July 1, 2017!
CLICK HERE FOR ANSWERS TO ALL YOUR QUESTIONS!

Meet our new garbage guy! Tommy "Trash" and his team at All Star will collect your garbage, recycling, yard waste & bulk items
EVERY WEEK ON THE SAME DAY!
Learn more about his services here. 
​There's no change in cost to our residents!

All Star has dropped off more than 14,000 brand new garbage & recycling carts. DO NOT put these new carts to the curb for pick up until the week of July 3! Waste Management will NOT empty All Star carts.

PRINT OFF THIS HANDY OUTLINE OF SERVICE DAYS AND TIPS (En Espanol) - It was also attached to your cart!

Service with All Star will begin the week of July 4th! 
Click here for more details about how that will work. 

WHAT'S STAYING THE SAME?

  • The price
  • Your garbage day!
  • All garbage and recycling must fit inside your cart - we still are trying to avoid overflowing carts.
  • You MUST put out your cart the NIGHT before your pick-up day. All Star will start no earlier than 7 a.m., but as they transition to serving Clayton, we cannot predict what exact time each day they will arrive. It will always vary, so to be safe ALWAYS put your carts out the NIGHT BEFORE!
  • NO PLASTIC BAGS in recycling!
  • The rules for what you can and cannot recycle and throw out are staying the same. Your garbage will still go to the Johnston County landfill, and your recycling will go to the Sonoco Materials Recycling Facility in Raleigh. Sonoco’s rules on what we can deliver to them are staying the same. In addition to the materials listed by Sonoco, you can also recycle glass of all kinds.
  • Yard waste rules are staying the same, and we will review these with All Star once they have some experience serving Clayton. However, yard waste must be bagged in CLEAR plastic bags so drivers can tell it apart from bulky items, which will now be collected each week.

WHAT'S CHANGING?

  • You won't call the Town of Clayton for service issues, such as missed pick-ups or broken carts - you'll call Tommy Trash & his All Star staff!

NOW, JUST CALL OR TEXT ALL STAR DIRECTLY 
at 919-989-1562

  • Now everything (garbage, recycling, yard waste & bulk items) will ALL be picked up WEEKLY on the SAME DAY!
  • Help All Star be more efficient - PLEASE ONLY roll out your recycling cart when it's more than half-full! Pick-up is EVERY week now!

WHAT CAN I RECYCLE? All paper (except carbon paper), cardboard (broken down, please), milk jugs, juice cartons, plastic bottles, detergent bottles, yogurt/ butter tubs, aluminum cans, soup cans, phone books and paperback books, all glass

WHAT CAN NOT BE RECYCLED? Plastic bags (grocery bags, trash bags, bread bags), clothes hangers, Styrofoam (cups or egg cartons), drink cups (like  red SOLO cups), cellophane, bubble wrap, peanut packaging, sticky tape, tissues, paper towels, food, hard bound books (because of glue in the binder), meat trays, oiled pizza boxes, rubber garden hoses, anything with food on it, any electronics like TVs or computers (drop them off FREE to Johnston County convenience sites also listed here Check out your alternatives to clear out the clutter!

The Town of Clayton is ending its contract with Waste Management for residential waste collection on June 30, 2017.  Call 919-553-1530 to report a missed pick-up or other collection issues. 

REMEMBER: All garbage and recycling MUST be INSIDE your 96-gallon carts with the lid closed.
Bags of garbage at the curb will no longer be picked up.

 If you don't have enough room for your waste every week, you may want to order a second cart:
An extra 96-gallon garbage cart is just $3.98/month!
An extra 96-gallon recycling cart is just $3.01/month!

When Is Pick-Up Day?

Want to know when weekly garbage pick-up is? Wondering if this is recycling week? When is yard waste day? CLICK HERE for the COLLECTION SCHEDULE THROUGH JUNE 30. Look for your street name!

Here's the schedule that will begin July 1 when the Town transitions to All Star. Beginning July 1, your garbage, recycling and yard waste will be collected weekly on the same day. How convenient!

Remember recycling is every other week until the end of June (Starting July 3rd, All-Star will be collection recycling EVERY single week). Until July, check the red/blue color calendar on the last page to see which week is your recycle week. These schedules are subject to change due to delays from bad weather, unusually large volumes of trash or landfill closures. We make every effort to notify you in advance of any changes. But generally…if our crews or our contractor, Waste Management, don't come on your scheduled collection day, please call our operations department to report this.

What Can I Recycle?

Almost anything!  Check out this website to learn more about what can and can't be recycled in Clayton.  

Please DO NOT PUT PLASTIC BAGS in your recycling cart! Throw everything in loose - bottles, can, paper - as long as it's dry and fairly clean - it can all be sorted at the plant.  But plastic grocery bags can clog the sorting machines, so KEEP OUT PLASTIC BAGS! 

Interested in recycling electronics?  There are more options in our area than you think.  By law, you are not allowed to throw electronics in the garbage. Check out your alternatives to clear out the clutter!

Weekly Leaves & Limbs

With All Star, you’ll continue to enjoy WEEKLY yard waste  on the same day as garbage/recycling collection. 

There are two changes, however, which may take a little more time for residents to adjust to – both are related to how you prepare yard waste. These are not changes in our regulations or guidelines. Instead, they are changes in the enforcement of already existing yard waste rules.

CLEAR YARD WASTE BAGS: We need to start off fresh with All Star and stop that practice. It’s a matter of efficiency and avoiding confusion. All Star is collecting garbage, recycling, yard waste AND bulk items on the SAME day – that’s a lot of trash and debris at the curb for All Star drivers to sort through. They need to see clearly and quickly that those yard waste bags at the curb are indeed leaves and not other trash (each All Star truck picks up a different waste – one is for garbage, one for recycling and one for yard waste only.) You can still rake leaves to the street during our 4-month loose leaf pick-up season, and you are welcome to put loose leaves in Rubbermaid-like containers or bins all year long (as long as they are no bigger than 50 gallons and don’t weigh more than 40 lbs.). But if you enjoy bagging leaves, PLEASE, THEY MUST BE IN CLEAR bags from now on!  Clear yard waste bags are available at our local hardware store, Hudson's Hardware, and more stores to come! 

6X6X3 LIMIT: The second adjustment deals with the weekly yard waste volume limit. Contrary to what had been practiced, All Star is going to follow the 6X6X3 ordinance rule, which states that IN TOTAL you cannot have more than the equivalent of a 6 ft. long, 6 ft. deep, 3 ft. tall pile. Yes, you can have loose piles of limbs (cut to the correct sizes), you can have CLEAR bags of leaves AND you can have containerized yard waste – you can have it all - but TOGETHER their total volume must not exceed the 6x6x3 limit each week.

Yard waste that is not prepared properly will NOT be collected, but All Star WILL leave a wire tag so you know why! 

If you’d like to keep things simple - All Star is offering an amazing solution! To make yard waste more efficient for everyone, All Star will soon offer 95 Gallon "YARD WASTE ONLY" brown containers for a low one-time user fee of $50 per container!  This is 50% off retail!  All Star will service the containers every week at NO additional charge. CALL or TEXT All Star at 919-989-1562 if you have questions OR if you’d like to pre-order one of these new yard waste containers!

Limbs are not picked up by a giant machine with a claw - they're picked up by a person with their hands. That job is almost impossible when your piles are a massive, tangled mess.  Please follow these regulations when placing out your limbs and try to picture whether a human being could actually pick them up and get them into the back of a truck.  Limbs have to be cut a specific size and piles also need to be kept a specific size!

  • Limbs up to 4” in diameter can't be longer than 6 feet.
  • Limbs wider than 4” in diameter need to be cut into lengths of 2 feet or less.
  • Limbs greater than 10” in diameter will not be collected.
  • A pile of correctly cut limbs should be no more than 6-ft deep from the curb, 6-ft wide and 3-ft high. That's approximately 4 cubic yards picked up every week.  If you have multiple piles, the volume of ALL piles can not TOTAL more than the allowed 6X6X3 dimensions. In other words - we allow customers to create multiple piles if that's convenient for them, but if you were to throw all those piles together in one big pile - that pile can not exceed 6X6X3 or roughly 4 cubic yards.
  • ​If you have more limbs out than the dimensions above, NONE of it will be collected—you will receive a notice from All Star that your pile is out of compliance. If you do bring your pile into compliance, they'll pick it up the following week. If you do not, you'll be charged a fee for the yard debris to be picked up. 
  • Avoid the fee by simply placing the allowed amount of limbs at the curb over the course of a few weeks.

Seasonal Loose Leaf Pickup (October 1st –January 31st)

Between October 1st and January 31st, the Town performs curbside vacuum collection of loose leaves. This service is provided the next business day following your regularly scheduled trash day.  If your trash service day is Monday, leaves will be collected on Tuesday; those with trash service on Friday will have leaves removed on Monday.  During the peak season there may be times the volume of leaves is SO great or the leaves are SO wet that this schedule may be off by a day or two. Leaves only!  Please make sure your piles are free of rocks, sticks, dirt and debris.  These can clog up the machines, cause damage and delay this great service!  Leaves should be placed behind the curb, not in the gutter or in the drainage ditch.  You also have the option to bag your leaves or place them in a cart (no bigger than 50 gallons please!) and they’ll be picked up on your regular yard waste day ALL YEAR LONG.

Large Item Pick-ups

With All Star, you will NOT need to call to request a special pick-up for bulk items.  Bulk Waste is any item too big to go in your garbage carts or extra bags that can’t fit.  All Star will pick\ up 1 or 2 bulk items ONCE A WEEK SAME DAY as garbage! Bulk items include:

  • Mattresses/box springs
  • Large tables/desks
  • Sofas and recliners
  • Tires
  • Extra bags of trash
  • Sinks, toilets (in one piece)
  • Furniture: dresser, chest, headboards, etc.
  • Appliances (white goods): refrigerators, dryers, water heaters, washers, etc.
  • NO ELECTRONICS, COMPUTERS, OR TV’S

NO Carpet or Construction/Demolition Debris

If you put an excessive amount of bulk items (more than 1 or 2 per week) or you put out  household hazardous waste (paint, oil, etc.), All Star will not collect them. Drivers will leave you a door hanger that explains whether they simply cannot pick up the item at all, or if they CAN pick it up, but would need to charge an extra fee. They’ll take a picture and send that to the Town, and we will advise you before collecting and adding the fee to your next monthly utility bill.  Click here to see the fees for Large Item Pick-Ups

Christmas Tree Pick-Up

Yes, we pick them up! They are picked up on your regular yard waste day.  Just place them at the edge of your yard, not in the curb, and PLEASE make sure you’ve removed all lights, ornaments and other decorations first!

Cart Repairs

Has your trash or recycling cart lost a wheel or is it missing a lid?  We may be able to repair it or get you a new one, just call 919-553-1530.

Additional Carts

Need an extra cart?  Order an additional recycling or trash cart by calling 919-553-5002.  A second trash cart is $3.98 more per month.  A recycling cart is $3.01 more per month.

Want to learn about Document Shred or Electronic Recycling events, head to our News & Events page!

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